o Process international flight bookings via Global Distribution Systems (GDS)
o Assist clients in selecting the best flights based on their preferences, budget, and schedules.
o Respond to customer inquiries related to international flight options, ticketing, pricing, and availability via phone, email, or chat.
o Offer professional advice on flight schedules, layovers, baggage policies, visa requirements, and other travel-related queries.
o Handle customer requests for changes, cancellations, or rebooking due to unforeseen circumstances, ensuring adherence to company policies.
o Ensure accuracy in all bookings, including correct passenger details, payment information, and special requests.
o Generate and send flight itineraries, invoices, and e-tickets to customers.
o Confirm reservations with airlines and follow up on any outstanding issues.
o Build and maintain relationships with airline representatives and other travel industry partners to secure competitive fares and availability.
o Stay informed about the latest promotions, fare discounts, and airline policies to provide clients with the best possible options.
o Handle and resolve booking discrepancies, issues, or customer complaints effectively and professionally.
o Track and resolve any issues related to over bookings, flight cancellations, or schedule changes.
Experience
2 - 5 Years
No. of Openings
1
Education
B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
International Reservation Executive
Industry Type
Travel / Tourism
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.