key responsibilities:
1. assisting passengers during check-in and boarding processes: as a ground staff member, you will help passengers with the check-in process, ensuring that they have all the necessary documentation and assisting them with boarding the aircraft.
2. handling baggage and cargo: you will be responsible for ensuring that passengers' baggage and cargo are properly loaded onto the aircraft and unloaded upon arrival.
3. coordinating with other departments: you will work closely with other departments such as cabin crew, maintenance, and security to ensure smooth operations and passenger safety.
4. providing customer service: you will need to assist passengers with any inquiries or issues they may have, ensuring a high level of customer satisfaction.
5. ensuring safety and security: it is crucial to follow all safety and security procedures to maintain a safe environment for passengers and staff.
required skills and expectations:
- excellent communication skills
- ability to work well under pressure
- attention to detail
- customer service orientation
- ability to work as part of a team
- willingness to work in shifts and on weekends
- physical fitness and the ability to lift heavy objects
- knowledge of basic computer operations for ticketing and check-in processes.
Experience
0 - 1 Years
No. of Openings
35
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata