we are looking for an experienced, energetic and motivated field desktop laptop support engineer . as a field service technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction.
field service technician duties and responsibilities :
identify all issues of laptop
perform customer support tasks
perform all on-site activities related to operation system installation,
perform laptop hardware installation and repair
perform troubleshooting
track and document the progression of the work
suggest and implement solution
adhere to company’s given rules and regulations
team up with colleagues and other team members
build relationships and trust with customers and clients
requirements and qualifications :
driving license
bike
minimum 6 months of experience field service technician or similar role
experience with managing and preserving technical equipments
critical thinker and problem-solving skills
great interpersonal and communication skills
accustomed to using mobile tools and applications
address
raminfotech chennai pvt ltd
no 3/1 ,raminfotech,lb road
adyar
chennai
phone :