key responsibilities
1. calendar and time management
complex calendar coordination: manage and organize a demanding executive calendar, including scheduling, prioritizing, and resolving conflicts for meetings, appointments, and events across multiple time zones.
time optimization: anticipate needs and schedule preparation and follow-up time to ensure the executive is well-prepared for all engagements.
gatekeeping: strategically manage the executive's time by screening and filtering meeting requests, phone calls, and visitors to protect their focus on high-priority, strategic tasks.
2. communication and liaison
primary point of contact: serve as the first point of contact and liaison for internal staff, external clients, board members, and other partners.
correspondence management: manage the executive's inbox, drafting, editing, and formatting professional correspondence, memos, emails, and reports on the executive's behalf.
confidentiality: handle all sensitive and confidential information with the utmost discretion and professionalism.
3. travel and expense coordination
travel arrangements: plan, book, and manage comprehensive travel logistics (flights, accommodations, ground transportation, visas) and prepare detailed itineraries.
expense reporting: accurately track, prepare, and submit detailed expense reports and reimbursements, ensuring compliance with company policy.
4. meeting and event support
meeting logistics: coordinate all logistics for internal and external meetings, including booking rooms, arranging for necessary technology, and organizing catering.
document preparation: prepare and compile meeting materials such as agendas, briefing packs, presentations (powerpoint/keynote), and reports.
note-taking & follow-up: attend meetings to accurately record minutes, track action items, and ensure timely follow-up on deliverables.
event planning: coordinate and manage corporate events, team off-sites, and client entertainment.
5. administration and project support
document management: draft, proofread, and format documents, proposals, and presentations. implement and maintain efficient filing systems (both digital and paper).
special projects: support the executive with special projects, research, and cross-departmental initiatives, often working independently to deliver solutions.
office operations: oversee general office administrative duties such as ordering supplies, managing vendor relationships, and ensuring smooth office operations.