Customer Support Executive

Skill Digital

Roles and Responsibilities

We are looking for candidate with following skills

Minimum 6 Months to 1 year of experience from Medical transcription Field.

Responsible to Maintain customer satisfaction by providing the best customer service to the customer over the calls/emails.

Responsible to Answer incoming customer phone calls and take appropriate action for each call (Assist customer on query or process orders in the system).

Talk softly & be courteous with colleagues in the organization.

Responsible for the task assigned and meeting timelines.

Authorized to work in absence of the team member within the department.

Ability to assist lower-level personnel with the training of new technologies.

Good communication skills- written and verbal.

Team leadership, excellent skills in Planning, Problem Solving, and Opportunity Creation.

Regular Follow-up and co-ordination would be required

Candidates must be good at English communication.

Contract length: 6 months

Job Types: Full-time, Contract

Salary: 20, per month

Experience : 1 - 3 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India