Looking For Customer Service Representative

Venture Smarter

Description:

Earn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.

Head on over to venturesmarter /careers if you dare to aspire for better in your career!

Venture Smarter has been featured on media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.

What the job entails:

Answer incoming calls and emails from customers and respond to their questions and concerns

Provide information about our products and services, such as features, benefits, pricing, and availability

Process orders, payments, refunds, and returns, and update customer records accordingly

Resolve customer issues and complaints, or escalate them to the appropriate department or manager

Collect and record customer feedback and suggestions, and share them with the relevant teams

Maintain a high level of customer satisfaction and loyalty, and follow up with customers when necessary

Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery

Stay updated on our products and services, policies and procedures, and industry trends and best practices

Experience : 3 - 5 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School, Diploma

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]