Fresher hiring for Customer Service Representative

Cyitechsearch Interactive Solution

Job Title: Technical Customer Service �� HP Non-Voice Process

🔹 Payroll:

🔹 Process Name: HP SOME (Social Media & Online Monitoring Engagement)

🔹 Process Type: Customer Service (Non-Voice �� Social Media Based)

🔹 Job Location: Malad, Mumbai

24x7 Rotational Shifts | Pick and Drop Facility Provided by Company

🔹 Job Responsibilities:

 Respond to technical queries and concerns posted by customers on social media

platforms and websites.

 Provide clear and accurate solutions to ensure high customer satisfaction.

 Maintain professionalism in all interactions while resolving customer issues effectively.

 Coordinate with internal support teams for issue resolution when necessary.

🔹 Job Requirements:

 Education: Graduate with a technical background (Computer Science, IT, Engineering,

etc.).

 Experience: Prior experience in technical support or customer service is preferred.

 Skills: Excellent written communication, strong problem-solving ability, and comfort

working with digital/social platforms.

 Age Limit: Up to 46 years.

🔹 Work Schedule:

 Shift Timing: 24x7 rotational shifts (9-hour shift).

🔹 Compensation:

Transport: Pick and drop facility provided by the company.

 In-Hand Salary: Up to ��25,000

 CTC: ��29,000

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  I.T.I., B.C.A, B.E, B.Tech, Post Graduate Diploma, M.C.A, M.Tech, Diplomate of National Board

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office