Customer Service Executive

anokherang

Answering customer enquiries or passing them on to the appropriate department.

Answering customer queries via all social media channels

Giving information and helping to solve customer problems.

Selling products and taking orders.

Processing complaints and, if appropriate, issuing refunds.

Taking information from customers and entering it on a database.

Taking payments by cash, cheque or credit card.

Making sure that the customer's experience is a positive one.

Experience : 1 - 2 Years

No. of Openings : 1

Education : B.A

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India