Customer Service Associate

TheCloudVantage

TheCloudVantage is an IT Services and Consulting Company headquartered in India. A Google Sell Partner Company authorized for Google Workspace, Google for Education, Chrome Enterprise and Google Cloud Platform in India, Other Asia-Pacific Region, Southern Europe, Middle East and Africa. We also provide Cloud Services, Products, Consulting and Solutions for Microsoft 365, Azure, Amazon Web Services, Dropbox and Adobe

We are hiring for the roles of Customer Success Associates (Pre-Sales) for Cloud Solutions (Google, Microsoft, Amazon, Adobe, Dropbox, JumpCloud) Marketing and Sales (B2B Calling, Sales and Marketing)

Role & responsibilities

Calling prospective businesses to query about existing IT Platforms and Solutions used by them.

Align, pitch and sell the Cloud Solutions and Products offered by our Company.

Meeting with prospective Clients using Online Meeting Platform or F2F Office meetings at Clients' Office.

Respond to questions, requests and concerns from existing and prospective Clients of the Company as per Company policies and guidelines.

Speak with others using clear and professional language; answer telephones using appropriate etiquette and uphold Company standards.

Answer phone calls and record messages and acknowledge all Clients of the Company according to Company standards.

Enter and locate work-related information using computer and other electronic and digital media.

• Experience

  0 - 3 Years

• No. of Openings

  4

• Education

  Higher Secondary

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office