Customer Relationship Executive jobs in Delhi/NCR (0) - Kavya Management Services

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  • Job View 206 Views
  • Applicants Less than 5 Applicants
  • 2021-01-02

Job Description

The person will be responsible for:

To ensure client engagement, service orientation and quality of delivery.

Coordinate with clients to seek their feedback

Coordinate with clients to follow up for payments

Update database with follow ups done

Explain client about our services, policies

Viewing and managing workloads.

Strong phone etiquette and active listening skills.

Maintaining a positive, empathetic and professional attitude toward customers at all times

Keeping client informed of project progress

Contact clients using Skype,Email, phone & social media

Understand the target markets to attract clients

Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

Participate in Business Development and Capture & Bid activities

Ability to learn quickly, think creatively and provide structure and logic to complex problems with conflicting priorities is essential

Qualification:

Any graduate with IT skills

Familiar with web portals & Mobile applications.

Having knowledge of Proposal Preparation in web portals & Mobile applications.

Candidate must be flexible to travel within India for any other opportunities.

Salary Range 15K 20K

Industry

IT-Hardware & Networking / IT-Software / Software Services

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

02

Education

Diploma, Professional Degree


About Kavya Management Services

Kavya Management Services is a trustworthy name in the placement industry of India. The company was established by Ms. Mamata Kumari. She laid the foundation of this placement firm in the year 2016 in Greater Noida (Uttar Pradesh, India). Her dedication is the sole reason behind the well-being of this firm. All thanks to her guidance, our company has been growing with a great pace and now, we are counted amongst the leading placement consultancies in Delhi/NCR.

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