Customer Care Executive, Telemarketing Executive

Kande Technologies

The Job Role and Responsibilities

Customer Care Executive, Customer Support Executive, Telecaller, Telemarketer, Telemarketing Executive

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required

Good communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Experience : 0 - 1 Years

No. of Openings : 20

Education : Higher Secondary, Secondary School, Vocational Course, Diploma

Role : Customer Care Executive

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India