Customer Care Executive jobs in Karnataka > Gulbarga - Kande Technologies

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  • Job View 145 Views
  • Applicants Less than 5 Applicants
  • 2020-09-09 2021-03-09

Job Description

The Job Role and Responsibilities

Customer Care Executive, Customer Support Executive, Telecaller, Telemarketer, Telemarketing Executive

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required

Good communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Industry

Banking / Financial Services / Stock Broking

Functional Area

Financial Services / Banking, Investments / Insurance / stock market / Loan

Number of Vacancy

20

Education

Higher Secondary, Secondary School, Vocational Course, Diploma


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