Client Services Executive jobs in Kanpur - Milk Village

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  • Job View 16 Views
  • Applicants Less than 5 Applicants
  • 2020-10-01 2021-04-01

Job Description

Maintaining positive relationships with customers.

Identifying customer needs and overseeing service delivery within the business context.

Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.

Managing finances and budgets.

Determining ways to reduce costs without sacrificing customer satisfaction.

Assessing customer feedback and using your creativity to establish, improve, and refine services.

Remaining organized and meeting deadlines.

Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.

Experience in customer service, leadership, and logistics may be advantageous.

Good computer skills and the ability to use business support software.

Excellent leadership and customer service skills.

Strong teamwork skills and attention to detail.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

2

Education

Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.B.A


About Milk Village

Fast Growing Dairy Industry that delivers Farm Fresh milk directly to the consumers. Milk Village owns it own farms and plans to expand through integration with local partners.
Highest level of quality assurance and best in class services are stepping stones for cementing client base and ensure steady growth.

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