UK/US Process - Chat Process - BPO in Wipro

VJ Consultant

1 Years
100 Openings
Not Disclosed
Posted 8 days ago
Telephonic interview
Guwahati - Dibrugarh - Jorhat, Assam - Silcha, Cachar - Rangia, Kamrup

Key Skills

English Typing Typing Basic Computer Skills Chat Process Executive

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Job Description

Chat Process Executives are responsible for handling customer inquiries and providing support through online chat platforms. They must possess excellent communication skills and be able to assist customers efficiently and effectively.

Responsibilities:

1. Responding to customer inquiries and resolving issues through online chat.

2. Providing information about products, services, and company policies.

3. Assisting customers with placing orders and processing payments.

4. Escalating complex issues to the appropriate department for further resolution.