key responsibilities (primary duties and tasks of the position)
sales forecasting and planning
- responsible for his/her territory's forecasting and sales tracking
- increasing market share by developing new customers
- preparing pipeline of sales accounts
- set sales target for the sales team directly reporting based on respective vertical & market
- taking initiates like promotions, offers and discounts to achieve sales projections
- ensuring minimum return from stores
service orientation
- meeting sales target as defined by regional sales manager
- negotiating sales price and discounts in consultation with regional sales manager
- following up with prospects for closure of sales
- addressing customer complaints and fulfilling requirements within time
- providing after sales support to the customer
- ensuring on time collection from customers
- monitoring and validating costs and ensuring they are within budget limits for the region
- visit retail outlets regularly to monitor implementation of sales and promotional initiatives
- maintaining and building relationships with customers and prospects
- engaging in ethical behavior at all times
team management :
- ensuring adequate staffing of the sales team (executive and promoters) for his territory
- ensuring sales processes are adhered to
- deploying performance management system for his sales team
- ensuring training and development needs of his region's sales team are identified and met
- taking the necessary initiative to retain & motivate team members
mis and reporting :
- monitoring sales and related data and drawing inferences to propose future course of action
- weekly sales report from sales executives reporting to be collated and submitted to rsm
- maintain documentation such as contracts, agreements, tots, grns, nrgp with customers
- provide timely feedback regarding performance of the dealers and distributors to the rsm
- preparing and sending collection reports to the regional sales manager on period.