- Manage and organize hotel documentation, records, and files (both digital and physical).
- Prepare reports, presentations, and correspondence as required by management.
- Enter, update, and maintain guest and booking information in the hotel management system.
- Ensure data accuracy across reservations, billing, and internal records.
- Monitor stock levels of office and operational supplies and coordinate procurement.
- Liaise with vendors and suppliers to ensure timely delivery of goods and services.
- Support the accounts department with invoice processing, billing summaries, and expense tracking.
- Maintain records of payments and vendor transactions.
- Assist with maintaining staff attendance records, leave management, and payroll data.
- Support the HR team in handling employee documentation and onboarding processes.
- Coordinate between front office, housekeeping, maintenance, and management for seamless operations.
- Distribute internal memos, schedules, and updates to relevant departments.
- Ensure internal documentation complies with hotel policies and legal standards.
- Prepare daily, weekly, and monthly operational reports for senior management.
- Support basic troubleshooting of office equipment and software systems.
- Liaise with IT support for more complex technical issues.
- Record and summarize guest feedback received by front office or other departments for service improvement analysis.
Experience
0 - 3 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Back Office Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.