Back Office Executive

Impact HR & KM Solutions

The Back Office Executive will provide essential administrative and operational support to various departments, ensuring the smooth and efficient flow of daily business activities. This role involves data management, document processing, record-keeping, and coordination, requiring strong organizational skills, attention to detail, and a proactive approach. The ideal candidate will be a reliable and resourceful individual with excellent computer proficiency and a commitment to maintaining accuracy and supporting team objectives.

Key Responsibilities:

Data Entry & Management:

Accurately input, update, and maintain various types of data into internal systems, databases, and spreadsheets (., customer information, sales figures, inventory data, transaction details).

Ensure data integrity and consistency by performing regular checks and verifications.

Generate reports and summaries from compiled data as required.

Document Processing & Filing:

Manage and process various documents, including invoices, purchase orders, client agreements, reports, and internal correspondence.

Maintain organized physical and digital filing systems for easy retrieval of documents, ensuring confidentiality where necessary.

Scan, photocopy, and bind documents as needed.

Administrative Support:

Provide general administrative support to multiple departments, including drafting emails, letters, and memos.

Handle incoming and outgoing correspondence, including couriers and mail.

Assist in preparing presentations and other office-related materials.

Manage office supplies inventory and place orders when necessary.

Communication & Coordination:

Liaise with internal teams (., sales, operations, finance) to gather information, clarify details, and ensure smooth workflow.

Handle basic inquiries from clients or vendors, directing complex issues to the appropriate department.

Coordinate meetings, appointments, and travel arrangements as required.

Record Keeping & Compliance:

Maintain meticulous records of all transactions, operations, and administrative activities.

Ensure all processes adhere to company policies and relevant regulatory guidelines.

Assist in preparing for audits by organizing and presenting required documentation.

Problem Solving:

Identify and resolve routine administrative issues and discrepancies efficiently.

Escalate complex problems to the relevant supervisor or department for resolution.

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.Com, B.Ed, Any Bachelor Degree

• Role

  Back Office Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR Solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner