Job Description

- supervise airport operations: as an airport supervisor, your main responsibility will be overseeing and managing all aspects of airport operations to ensure smooth functioning and adherence to safety protocols. this includes monitoring staff performance, handling customer inquiries, and resolving any issues that may arise.

- ensure airline operations run smoothly: you will be responsible for coordinating with airline staff to ensure all flight schedules are maintained, passengers are assisted properly, and baggage handling is done efficiently. this involves overseeing ground operations, customer service, and staff management to ensure a seamless travel experience for passengers.

- handle passenger support: you will need to assist passengers in case of flight delays, cancellations, or any other issues they may face during their travel. this includes providing information, resolving complaints, and ensuring passenger satisfaction throughout their journey.

- maintain good communication: excellent communication skills are essential for this role as you will be required to communicate with airport staff, airline personnel, and passengers on a daily basis. clear and effective communication is key to ensuring efficient operations and resolving any issues that may arise.

required skills and expectations:

1. education: minimum 12th pass or higher degree in relevant fields such as , , , , , , , , .

2. problem-solving skills: ability to quickly identify and address issues that may arise during airport operations or customer interactions.

3. customer management: experience in handling customer inquiries, complaints, and providing excellent customer service.

4. staff management: ability to supervise and coordinate staff to ensure smooth airport operations and efficient customer service.

5. ground operation knowledge: understanding of ground operation procedures and safety protocols in an airport setting.

6. aviation knowledge: basic understanding of aviation industry practices and regulations to ensure compliance with standard operating procedures.
  • Experience

    0 - 1 Years

  • No. of Openings

    425

  • Education

    12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.C.A

  • Role

    Airport Supervisor

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatise Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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