- supervise airport operations: as an airport supervisor, your main responsibility will be overseeing and managing all aspects of airport operations to ensure smooth functioning and adherence to safety protocols. this includes monitoring staff performance, handling customer inquiries, and resolving any issues that may arise.
- ensure airline operations run smoothly: you will be responsible for coordinating with airline staff to ensure all flight schedules are maintained, passengers are assisted properly, and baggage handling is done efficiently. this involves overseeing ground operations, customer service, and staff management to ensure a seamless travel experience for passengers.
- handle passenger support: you will need to assist passengers in case of flight delays, cancellations, or any other issues they may face during their travel. this includes providing information, resolving complaints, and ensuring passenger satisfaction throughout their journey.
- maintain good communication: excellent communication skills are essential for this role as you will be required to communicate with airport staff, airline personnel, and passengers on a daily basis. clear and effective communication is key to ensuring efficient operations and resolving any issues that may arise.
required skills and expectations:
1. education: minimum 12th pass or higher degree in relevant fields such as , , , , , , , , .
2. problem-solving skills: ability to quickly identify and address issues that may arise during airport operations or customer interactions.
3. customer management: experience in handling customer inquiries, complaints, and providing excellent customer service.
4. staff management: ability to supervise and coordinate staff to ensure smooth airport operations and efficient customer service.
5. ground operation knowledge: understanding of ground operation procedures and safety protocols in an airport setting.
6. aviation knowledge: basic understanding of aviation industry practices and regulations to ensure compliance with standard operating procedures.
Experience
0 - 1 Years
No. of Openings
425
Education
12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.C.A
Role
Airport Supervisor
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office