Freshers & Experience || Full Time || Airport Ground Staff

Global Faculty

ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. they play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.

here's a more detailed breakdown of common ground staff responsibilities:

passenger-related duties:

check-in:

assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.

baggage handling:

tagging and checking in baggage, ensuring its safe and timely delivery to the destination.

passenger assistance:

providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.

boarding and deboarding:

ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.

aircraft-related duties:

aircraft turnaround:

preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.

ground handling:

marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.

maintenance support:

assisting with minor repairs and maintenance checks, ensuring aircraft safety.

additional duties:

security: implementing security protocols and conducting security checks.

customer service: providing information, addressing inquiries, and assisting passengers with their needs.

ticketing and reservations: issuing tickets and handling flight reservations.

communication: maintaining communication with flight crews, air traffic control, and other ground staff.

emergency response: being prepared to respond to emergencies and participating in drills

• Experience

  0 - 1 Years

• No. of Openings

  13

• Education

  Higher Secondary, Secondary School, I.T.I.

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata