key responsibilities:
1. airline operations:
- manage and coordinate all aspects of airline operations, including scheduling, ticketing, and ensuring smooth travel experience for passengers.
2. airlines executive:
- serve as the point of contact for passengers, providing assistance with reservations, check-ins, and addressing any issues or concerns during their travel.
3. airline customer service:
- provide exceptional customer service to passengers, addressing inquiries, resolving complaints, and ensuring customer satisfaction throughout their travel journey.
required skills and expectations:
1. excellent communication skills:
- ability to communicate effectively with passengers, colleagues, and other airline staff to ensure a seamless travel experience.
2. attention to detail:
- strong focus on accuracy and detail to ensure all flight operations are conducted smoothly and efficiently.
3. problem-solving skills:
- ability to quickly and effectively address any issues or concerns raised by passengers to ensure customer satisfaction.
4. ability to work in a fast-paced environment:
- comfortable working in a dynamic and fast-paced airline environment, handling multiple tasks simultaneously while maintaining a high level of service.
5. team player:
- ability to work collaboratively with other airline staff to ensure efficient operations and deliver excellent customer service.
Experience
0 - 1 Years
No. of Openings
35
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airline Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata