Virtual Relationship Manager (Full Time)

Recruation Placement Consultancy

job title: virtual relationship manager (inside sales / b2c sales)

company: coppergate �� recruitment & staffing specialists

location: mumbai, india

vacancies: 10 positions available

about coppergate:

coppergate is a leading headhunting and staffing company established in 2007. with a strong focus on strategic human capital development, we are committed to providing high-value recruitment solutions. backed by a dedicated team and advanced technology, we align top talent with the strategic goals of our client organizations. our goal is to build long-term partnerships by delivering transparent, honest, and professional recruitment services.

position overview:

we are hiring virtual relationship managers (vrms) with a passion for inside sales and customer engagement. the ideal candidate will have a background in b2c sales and experience working in sectors like hospitality, hotels, or restaurants. as a vrm, you will be responsible for managing customer relationships virtually, driving sales, and ensuring an excellent client experience.

key responsibilities:

engage with clients via phone, email, and other digital channels to build lasting relationships.

identify customer needs and offer tailored product/service solutions.

meet or exceed monthly sales targets and kpis.

follow up on leads generated through marketing campaigns.

maintain customer database and ensure accurate crm entries.

collaborate with cross-functional teams (marketing, operations, etc.) to enhance customer satisfaction.

ensure a high level of professionalism and service quality in all interactions.

key skills required:

inside sales

b2c sales

virtual relationship management (vrm)

excellent verbal and written communication

client handling and consultative selling

crm and digital communication tools proficiency

desired candidate profile:

experience: 3 to 4 years in inside sales / b2c sales / vrm roles

industry preference: hotel / restaurant / hospitality

education: , , , or bachelor of hotel management

strong interpersonal and negotiation skills

self-motivated with a target-driven approach

functional area:

marketing / advertising / pr / media planning

perks & benefits:

opportunity to work with a reputed recruitment firm

performance-based incentives

professional development and training support

dynamic and growth-oriented work environment

• Experience

  3 - 4 Years

• No. of Openings

  10

• Education

  B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management

• Role

  Virtual Relationship Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  721 – 724, Ecstasy Business Park, City of Joy, JSD Road, Near Station, Mulund [W], Mumbai 400080