Role Purpose- To identify skill gaps and deliver technical training programs for employees and customers to ensure safe, efficient, and effective job performance. The Trainer will design and conduct competency-based training in alignment with industry standards and manufacturer requirements.
Key Responsibilities
● Training Development & Delivery
○ Develop and update competency-based training modules in coordination with management.
○ Conduct skills gap analyses and align training content with operational needs.
○ Prepare training materials, course outlines, manuals, handouts, and evaluations.
○ Deliver technical training for employees and customers to meet competency standards
○ Conduct post-training evaluations and provide feedback to supervisors
● Program Management & Reporting
○ Maintain accurate records of training hours, evaluations, and employee progress
○ Prepare and submit reports on training effectiveness, participation, and outcomes.
○ Keep training materials and resources updated with new technologies and OEM standards.
● Technical Support & Collaboration
○ Provide advanced technical troubleshooting support to field teams.
○ Coordinate with supervisors, product specialists, and department heads for training schedules.
○ Support development of new programs based on field feedback and equipment updates