Technical support Executive jobs in Jaipur - TechnocruitX Universal Services Pvt Ltd

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  • Job View 42 Views
  • Applicants Less than 5 Applicants
  • 2020-07-31 2021-01-31

Job Description

Answering customer queries and listen to their problems

Troubleshooting customers related problems- Remote support and online support

Identifying root cause of the problems and taking corrective and preventive steps.

Product demonstration to customers

Generating problems reports, logging issues, escalation of critical issues

Required Skills

Good reasoning and analytical skills

Outstanding communication skills

Computer proficiency

Good listening skills

Good typing skills

English proficiency

Excellent verbal and written communication

Industry

Call Centre / BPO / KPO

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

50

Education

Other Bachelor Degree


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