roles & responsibilities:
customer journey management: oversee the entire car buying process for customers sourced through cw, ensuring a seamless and satisfying experience from initial contact to final purchase.
follow-up skills: strong follow-up skills on both fresh and existing leads, ensuring continuous engagement and conversion.
prospect engagement: proactively reach out to digital customers, effectively converting inquiries into potential buyers through persuasive communication and personalized follow-ups.
test drive excellence: deliver an exceptional test drive experience that highlights the vehicle's features and benefits, leaving a lasting impression on prospects.
timely proposals and quotes: ensure that all proposals and quotes are accurately prepared and promptly shared with prospects, maintaining transparency and trust.
data management and reporting: diligently update and manage all follow-ups, showroom visits, test drive completions, bookings, and retail information in the dms, ensuring data accuracy and timely reporting.
client support and resolution: address and resolve client queries and complaints with professionalism and empathy, enhancing customer satisfaction and loyalty.
sales conversion: utilize effective sales techniques and strategies to convert prospects into sales, achieving and exceeding sales targets.
requirements:
ational background: hsc, graduation and above or a relevant field.
rience: minimum of 3 years of experience in automobile sales at a dealership. should be an experienced driver with valid driving licence.
s and customer service skills: exceptional sales and customer service abilities, with a proven track record of meeting or exceeding sales targets.
unication skills: strong verbal and written communication skills, capable of effectively engaging with customers and team members.
tiation and problem-solving
Experience
2 - 4 Years
No. of Openings
5
Education
Higher Secondary, Secondary School, B.C.A, B.B.A, B.Com, BDS
Role
Sales Manager
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office