Roles & Responsibilities:
Customer Journey Management: Oversee the entire car buying process for customers sourced through CW, ensuring a seamless and satisfying experience from initial contact to final purchase.
Follow-Up Skills: Strong follow-up skills on both fresh and existing leads, ensuring continuous engagement and conversion.
Prospect Engagement: Proactively reach out to digital customers, effectively converting inquiries into potential buyers through persuasive communication and personalized follow-ups.
Test Drive Excellence: Deliver an exceptional test drive experience that highlights the vehicle's features and benefits, leaving a lasting impression on prospects.
Timely Proposals and Quotes: Ensure that all proposals and quotes are accurately prepared and promptly shared with prospects, maintaining transparency and trust.
Data Management and Reporting: Diligently update and manage all follow-ups, showroom visits, test drive completions, bookings, and retail information in the DMS, ensuring data accuracy and timely reporting.
Client Support and Resolution: Address and resolve client queries and complaints with professionalism and empathy, enhancing customer satisfaction and loyalty.
Sales Conversion: Utilize effective sales techniques and strategies to convert prospects into sales, achieving and exceeding sales targets.
Requirements:
ational Background: HSC, Graduation and above or a relevant field.
rience: Minimum of 3 years of experience in automobile sales at a dealership. Should be an experienced driver with valid driving licence.
s and Customer Service Skills: Exceptional sales and customer service abilities, with a proven track record of meeting or exceeding sales targets.
unication Skills: Strong verbal and written communication skills, capable of effectively engaging with customers and team members.
tiation and Problem-Solving
Experience
2 - 4 Years
No. of Openings
5
Education
Higher Secondary, Secondary School, B.C.A, B.B.A, B.Com, BDS
Role
Sales Manager
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office