a hotel restaurant hostess's responsibilities may include:
greeting guests: welcoming guests in a friendly manner
managing reservations: taking reservations in person, online, or over the phone
seating guests: managing the seating chart and escorting guests to their tables
providing information: answering guest inquiries, providing waiting times, and recommending menu items
maintaining cleanliness: ensuring the front of house area is clean and hygienic
assisting staff: helping other staff members and departments when needed
providing service: providing personalized service for large parties and vips
creating an atmosphere: ensuring the restaurant's atmosphere matches its branding
resolving issues: helping to resolve customer issues and providing a point of contact for feedback
opening and closing: assisting with opening and closing duties
side work: helping with side work such as cleaning, stocking, and folding silverware
learning the menu: learning the restaurant's food and beverage menu
coordinating: coordinating with kitchen staff, bussers, and servers to ensure smooth service