a restaurant captain, also known as a head waiter or restaurant service captain, is responsible for providing high-quality customer service to guests. they typically report to the restaurant manager.
a restaurant captain's responsibilities include:
welcoming guests: greet guests in a friendly manner and thank them when they leave
assisting with reservations: help guests make reservations and seat them
serving food and drinks: take orders, serve food, and make beverage recommendations
preparing food: prepare food in front of guests
managing staff: train and supervise staff
managing inventory: maintain inventory and ensure cleanliness in the food and beverage service area
communicating with staff: keep in contact with the chef and kitchen staff, and confirm beverage stock with bartenders
a restaurant captain should also have a good knowledge of the menu and presentation standards, and be able to answer questions about the menu.