Looking For Operation OPS. Excellence & Compliance

job description – operations ops. excellence & compliance

location: navi mumbai, maharashtra, india

position type: full-time

client: goldenhire consultancy

education & qualifications

bachelor’s degree in engineering (electrical/mechanical/industrial).

preferred: mba (operations/quality management).

desirable: lean six sigma (gb/bb), pmp, iso 9001 lead auditor, iso lead implementer/auditor.

beneficial: data centre certifications (cdcp, cdcs, dcos).

experience

15–20 years in operations management, process improvement, quality, and compliance.

5–7 years in leadership/managerial roles, driving operational excellence and compliance frameworks.

proven results using continuous improvement methodologies.

data centre experience

5–7 years in data centre ops (hyperscale/colocation/enterprise) in india.

experience with dc processes: power, cooling, physical security, it systems, bms & allied systems.

hands-on compliance audits: iso , soc 2, pci dss (physical security), uptime/tia-942.

experience managing critical incidents and rca in 24×7 mission-critical environments.

proven improvements in uptime, pue reduction, and operational reliability.

role purpose

lead operational excellence and compliance across all data centre operations through continuous improvement, process standardisation, efficiency enhancement, and governance. drive data-based decision-making and ensure adherence to best-in-class operational and compliance standards. reports to director – operations engineering.

key responsibilities

operational process design & optimisation

design, document, and optimise optimisation mops, sops, incident response, change management, and capacity processes.

drive lean six sigma and continuous improvement initiatives to reduce waste and inefficiencies.

conduct process audits and reviews; ensure standardisation across data centre campuses.

partner with engineering, it ops, and other teams for seamless cross-functional workflows.

performance monitoring & analytics

develop kpis and metrics (uptime, mttr, mtbf, pue, incident rates).

establish data collection, analysis, dashboards, and reporting frameworks.

lead rca and capa for major incidents and integrate learnings.

use analytics to identify bottlenecks and recommend proactive improvements.

drive periodic performance and compliance review meetings.

compliance & governance

ensure full compliance with data centre standards: iso , soc 2 type 2, pci dss (physical security), uptime/tia-942.

build and maintain compliance frameworks and audit programs.

key deliverables

optimized & standardized processes

complete, updated sops/mops/eops for all dc operations.

reduced inefficiencies and waste; strong adherence across all sites.

enhanced operational performance

accurate dashboards and reports; improved mttr, mtbf, and pue.

effective rca/capa with reduced repeat incidents.

robust compliance

successful certifications and audits with minimal non-conformities.

zero compliance penalties; strong culture of operational compliance.

seniority level

mid-senior level

industry

staffing and recruiting

employment type

full-time

job functions

strategy/planning

• Experience

  15 - 20 Years

• No. of Openings

  1

• Education

  M.B.A/PGDM [Other]

• Role

  Operation Officer

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office