IT Executive

AVP HR Solutions

duties & responsibilities: -

• provide technical assistance with computer hardware and software

• resolve issues for staff via phone, in person, or electronically

• log bugs and enhancement requests

• perform hardware and software installations, configurations and updates as needed

• resolve technical issues in a timely manner using available resources within the company

• diagnosing outlook related issues.

• resolving network issues.

• identifying hardware and software solutions.

• installing and configuring hardware and software.

• speaking to employees to quickly get to the root of their problem.

• talking employees through a series of actions to resolve a problem.

• following up with employees to ensure the problem is resolved.

• replacing or repairing the necessary parts.

• managing multiple cases at one time.

• keeping inventory of it assets.

requirement: -

• good communication skills

• strong troubleshooting and critical thinking skills

• graduate or equivalent degree

• knowledge of windows linux & mac os, microsoft office 365, operational skills on video

communication equipment’s, cisco webex

• basic citrix knowledge desirable

• knowledge of networking

• knowledge of teams, zoom

• Experience

  2 - 4 Years

• No. of Openings

  10

• Education

  Diploma, Any Bachelor Degree

• Role

  IT Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office