Order Processing: Manage and process sales orders accurately and in a timely
manner, ensuring all details are complete and accurate .
Customer Support: Serve as a primary point of contact for customers, addressing inquiries, resolving
issues, and providing excellent customer service to maintain strong relationships.
Communication: Facilitate communication between the sales team, customers, and internal
departments to ensure seamless information flow.
Sales Support: Assist the sales team in preparing sales presentations, proposals, and contracts.
Provide necessary support to ensure the team meets or exceeds sales targets.
Data Management: Maintain and update customer and sales-related data in the CRM system.
Generate reports and analyse sales data to identify trends and opportunities.
Coordination: Coordinate with various departments, such as marketing, logistics, and finance, to
ensure all aspects of the sales process are aligned and efficient.
Documentation: Prepare and maintain accurate documentation related to sales activities, contracts,
and customer interactions.
Administrative Support: Provide administrative support to the sales team, including scheduling
meetings, managing calendars, and handling travel arrangements.