order processing: manage and process sales orders accurately and in a timely
manner, ensuring all details are complete and accurate .
customer support: serve as a primary point of contact for customers, addressing inquiries, resolving
issues, and providing excellent customer service to maintain strong relationships.
communication: facilitate communication between the sales team, customers, and internal
departments to ensure seamless information flow.
sales support: assist the sales team in preparing sales presentations, proposals, and contracts.
provide necessary support to ensure the team meets or exceeds sales targets.
data management: maintain and update customer and sales-related data in the crm system.
generate reports and analyse sales data to identify trends and opportunities.
coordination: coordinate with various departments, such as marketing, logistics, and finance, to
ensure all aspects of the sales process are aligned and efficient.
documentation: prepare and maintain accurate documentation related to sales activities, contracts,
and customer interactions.
administrative support: provide administrative support to the sales team, including scheduling
meetings, managing calendars, and handling travel arrangements.