key responsibilities: 
1. assist passengers during the boarding and disembarkation process: the ground hostess helps passengers navigate their way through the airport, providing assistance and guidance as needed. 
2. attend to passenger inquiries and provide information: they respond to questions about flight schedules, gate changes, baggage allowances, etc., ensuring passengers have a smooth travel experience. 
3. coordinate with ground staff and airline personnel: the ground hostess works closely with other ground personnel to ensure efficient operations and timely departures. 
4. ensure safety and security protocols are followed: they are responsible for ensuring that all safety and security measures are adhered to on the ground. 
5. handle passenger complaints and issues: the ground hostess addresses any concerns or problems raised by passengers in a professional and timely manner. 
required skills and expectations: 
1. excellent communication skills: the ground hostess must be able to effectively communicate with passengers and other staff members. 
2. customer service-oriented: they should have a strong focus on providing exceptional customer service to ensure passenger satisfaction. 
3. ability to work well under pressure: the job may involve dealing with stressful situations, so the ground hostess should be able to remain calm and composed. 
4. attention to detail: it is crucial to pay attention to details to ensure accuracy and efficiency in all tasks. 
5. adaptability: they should be flexible and able to handle unexpected changes or challenges that may arise during their shift.		
Experience
Fresher
 
No. of Openings
50
 
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
 
Role
Ground Hostess
 
Industry Type
Aviation / Airline / Aerospace
 
Gender
[ Male / Female ]
 
Job Country
India
 
Type of Job
Full Time
 
Work Location Type
Work from Office
 
Face interview location
kolkata