Customer Support Executive

Hrx Consultants

Assess the service needs of clients and connect them with the correct provider

Create and maintain a directory of service providers and resources

Create and maintain a database of clients and client needs

Assess client issues and provide recommendations to fix problems

Ensure each client is given the necessary services and follow up to fill ongoing service needs

Maintain good relationships with service providers and clients to keep customer base

Expand the list of resources and providers to assure there are no gaps in services

Answer telephones and respond to email inquiries in the office

Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.

Experience : 2 - 6 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India