Customer Service Executive

Spericle Ltd

a customer service executive is responsible for providing exceptional customer service to clients or customers. the job involves interacting with customers through various channels such as phone, email, chat, or in-person to assist them in resolving their queries, complaints, or concerns. should be able to handle internal tasks.

responsibilities:

• handling customer complaints in a professional and courteous manner and providing appropriate solutions.

• maintaining accurate and updated records of customer interactions and transactions.

• identifying and escalating issues to the appropriate department or manager when necessary.

• maintaining a positive, empathetic, and professional attitude towards customers at all times.

• continuously improving customer service skills and knowledge of products and services.

• handle internal tasks, which are part of day to day operations.

qualifications:

we are looking for a candidate with good communication skills with fluency in english language.

should have good computer skills and proficiency in microsoft tools like excel, word etc.

any graduate with experience of 1-2 years in customer service or a related field is preferred.

salary:

160 - 200 inr per hour

should be able to work in rotating shift.

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Service Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home