Customer Service Executive

Spericle Ltd

A customer service executive is responsible for providing exceptional customer service to clients or customers. The job involves interacting with customers through various channels such as phone, email, chat, or in-person to assist them in resolving their queries, complaints, or concerns. Should be able to handle internal tasks.

Responsibilities:

• Handling customer complaints in a professional and courteous manner and providing appropriate solutions.

• Maintaining accurate and updated records of customer interactions and transactions.

• Identifying and escalating issues to the appropriate department or manager when necessary.

• Maintaining a positive, empathetic, and professional attitude towards customers at all times.

• Continuously improving customer service skills and knowledge of products and services.

• Handle internal tasks, which are part of day to day operations.

Qualifications:

We are looking for a candidate with Good communication skills with fluency in English language.

Should have good computer skills and proficiency in Microsoft Tools like Excel, Word etc.

Any Graduate with experience of 1-2 years in customer service or a related field is preferred.

Salary:

160 - 200 INR per Hour

Should be able to work in Rotating shift.

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Service Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home