Customer Service Executive jobs in Delhi - Being Employment Pvt. Ltd

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  • Job View 104 Views
  • Applicants Less than 5 Applicants
  • 2020-09-19 2021-03-19

Job Description

Full Job Description

Resolve customer complaints via phone and email.

Go the extra mile to engage customer.

Follow communication procedures, guidelines and policies.

Keep records of customer interactions, process customer accounts and file documents .

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Attempt to persuade customer to reconsider cancellation.

Assist with placement of orders, refunds, or

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

160

Education

Higher Secondary, Secondary School, Diploma, B.A

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