Customer Relationship Manager

Krishna Automotive

3 - 5 Years
2 Openings
1.5-2.8 Lac/Yr
Rourkela

Key Skills

Customer Relationship Customer Handling Skills Team Handling Skills Basic Automobile Knowledge Mail Drafting MIS Reports

Apply

Job Alert Similar Jobs Share

Job Description

Clarity in Speech,Good Voice Modulation.

must Be Familiar with Ms Excel & Proper Understanding of Data Management System.

good Telephone Etiquette.

should have the Ability to Handle Customer Concerns & Capable to Imparts Softskill Training to Team Members.

good Hands On Mis Reporting.

customer Interactions

Experience : 3 - 5 Years

No. of Openings : 2

Education : Any Bachelor Degree, M.B.A/PGDM

Role : Customer Relationship Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

About Krishna Automotive

Brainstorm new ideas to deliver delightful customer experience with digital as enabler. Devise strategy and creative ways to drive online traffic to the dealerships website Collaborate with internal teams to enhance and optimize seamless customer experience through Digital Interventions SPOC at dealership for all the aspects related to Mahindras Digital & Technology initiatives Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Maintaining Dealership Website and driving enhancements .Updating and maintaining of Social Media handles of the dealership