I.T.I. Freshers For Customer Relationship Executive

Talentfox HR Solutions

0 - 1 Years
100 Openings
1.8 - 2.5 Lac/Yr
Posted today
Walk in interview
Navi Mumbai

Key Skills

Outbound Calls Inbound Calls Customer Retention Strategic Communication

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Job Description

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

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Required Skills and Qualifications:

-02 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

Experience
0 - 1 Years
No. of Openings
100
Education
I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mu

About Talentfox HR Solutions

At Talentfox HR Solutions, we specialize in connecting the right talent with the right opportunity. As a trusted name in staffing and recruitment, we partner with organizations across diverse industries to deliver customized hiring solutions that fuel business growth and success. Reach Us: hr@talentfoxhr.com

With a deep understanding of evolving workforce dynamics and a strong network of skilled professionals, our team is committed to finding the perfect fitwhether it's for permanent placements, contract staffing, or executive search.