Customer Relationship associate

Wismad Consulting Pvt Ltd

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Keep records of calls and sales and note useful information

Proven experience as telesales representative or customer service executive

Good knowledge of computer

Ability to learn about products and services and describe/explain them to prospects

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Experience : 0 - 1 Years

No. of Openings : 04

Education : Higher Secondary, Any Bachelor Degree

Role : Customer Relationship associate

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India