Customer Care Officer

Mpcg Digital System pvt ltd

Job Description

MPCG DIGITAL SYSTEM PVT LTD

Job title: Customer Care Officer

Location: Indore

Terms: Full time

Salary/rate: 9000-/Month (Gross)

Requirements: Should have Good Communication skills.

About the role:

Customer service officer are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls. When a customer contacts a company, customer service officers are usually their first point of contact. They answer any questions the customer may have and then redirect them to the appropriate team or department..

Responsibilities: Handling walk-in Customers issue with mobile handset.

Coordinate with the Service team and the management team.

Staying up to date with product or service features.

Responsible for Recording transactions and stock levels & processing customers payments.

Candidate requirements:

Excellent communication, presentation, and leadership skills.

Should have a good Communication skills & Professional appearance.

Outgoing and friendly personality & Customer-oriented approach.

Proven working experience as a Customer Care Officer.

Contact us to apply

Post your updated Cv on

Visit our Office -

Unit No. 3, Sapna Apartment 39,

Kailash Park Colony, Geeta Bhawan, Indore MP .

Experience : 1 - 3 Years

No. of Openings : 1

Education : Vocational Course, Advanced/Higher Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com

Role : Customer Care Officer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India