Customer Care Associate

eSatisfy Solutions

1 - 5 Years
100 Openings
2.0 - 3.0 Lac/Yr
Face-to-Face interview
Bangalore

Key Skills

Verbal Communication Customer Associate Customer Representative Oral Telecalling BPO Telesales

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Job Description

Designation : Associate Customer Support

Process : E-Commerce (Flipkart)

Qualification: UG/ Graduate can apply

Shifts : Rotational, 6 days working

Job Location : Shivaji Nagar, Bangalore

Work Mode : Work From Office

Skills : Good spoken English and typing speed

Salary Package : LPA for fresher & LPA for experienced (Min 1 Year relevant experience on papers)

Interview Mode : Face to Face/Virtual

Joining : Immediate

Roles and Responsibilities-

*Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team