MakeO Healthcare Technologies Private Limited, the registered entity for toothsi & skinnsi, is India’s leading clinical beauty platform, backed by experts and driven by technology. Our brands are revolutionizing the way Indians achieve smile makeovers and get the skin/hair they’ve always wanted.
Role Overview
We are looking for a highly driven and energetic Inside Sales Specialist to
join our fast-growing sales team. The candidate will be responsible for
connecting with leads, understanding their needs, offering personalized
solutions, and converting them into customers. The role involves
consultative selling, handling inbound and outbound leads, and
delivering exceptional customer experience.
key responsibilities
Handle calls on leads generated for clear aligner (Smile
correction/ Smile straightening) services on our digital platforms.
Handle inbound and outbound sales inquiries through calls,
chats, emails, and WhatsApp.
Understand customer needs and recommend suitable makeO
(toothsi) products & services.
Follow-up with prospects and ensure timely closures.
Achieve and exceed monthly/quarterly sales targets.
Maintain and update CRM system with customer details,
feedback, and call outcomes.
Build strong product knowledge to confidently handle customer
queries.
Educate customers about the benefits of aligners, treatment
process, pricing, and offers.
Handle objections effectively and convert prospects into
successful sales.
Maintain high levels of professionalism, empathy, and customer
first attitude in all interactions.
requirements
● 0-5 years of experience in Inside Sales / Tele Sales
● HSC Qualification / Graduation Freshers
● 3. Good communication skills, both written and verbal
Strong problem solving and analytical skills
● Self-driven, comfortable with a fast-paced, always-on, highly
ambiguous environment