Live Chat Agents For A Top Australian Chat Process - Work From Home

Greechat

1 - 5 Years
10 Openings
1.8 - 3.8 Lac/Yr
Face-to-Face interview
Delhi

Key Skills

Chat Process Executive Email Support Executive Voice Process Executive Customer Service Executive

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Job Description

We are now hiring Live Chat Support agents for a well-established and growing Live Chat company headquartered in Sydney, Australia, to join our expanding team.

1. Are you passionate about interacting with the people and successfully solve their issues?

2. Are you able to work effectively sitting in the comfort of your home and have enough confidence in your English written skills to chat with the customers across the Globe?

3. Do you believe in making a difference and creating value?

If the answer is YES, then read on to find out about your expected job duties and secure your new career with us.

Please Note:

*We can ONLY hire candidates, who are good in English communication skills*

*Salaries will vary based on experience level*

What you might be doing on a typical day:

1, Continual efforts to receive and promptly respond to customers through high-quality live chats.

2. Respond to customer live chat with compassion.

3. Handle concurrent chat requests without sacrificing quality.

4. Proactively engage with prospective visitors on the websites and offer quick support.

5. Quickly identify the pain points and drill down to the source of an issue.

6. Ultimately you will provide excellent customer service that keeps the customer coming back

Job Requirements-

• Minimum of 12 months of live chat experience in an International Process

• Excellent written English communication skills

• Basic familiarity with MS Office applications

You will be pleased to know that you can attend your complete interview rounds online, from the comfort of your HOME!!!

Only 3 rounds of interview - HR, written test, Ops - and same-day offer letter if selected!!