Call Centre Executive

KneeXpert

Roles & Responsibilities:

Shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.

Efficient training of team

Routine progress reporting to management

Capable of taking input of issues and their redressal thereof.

Maintaining records of transactions and interactions

Assuring appropriate and timely follow-ups wherever required

Grievance handling and redressal

Capable of giving and taking the desired output from the team

To Coordinate with different departments to resolved queries to respective departments for accurate redressal.

Skills Required:

Active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Regional Language ((Preferred)

Education

UG: Graduation Required

PG: Post Graduation Preferred

Doctorate: Not Required

Interested candidates can mail their CV's at or WhatsApp on

Experience : 0 - 2 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Call Centre Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India