Roles & Responsibilities:
Shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.
Efficient training of team
Routine progress reporting to management
Capable of taking input of issues and their redressal thereof.
Maintaining records of transactions and interactions
Assuring appropriate and timely follow-ups wherever required
Grievance handling and redressal
Capable of giving and taking the desired output from the team
To Coordinate with different departments to resolved queries to respective departments for accurate redressal.
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Regional Language ((Preferred)
UG: Graduation Required
PG: Post Graduation Preferred
Doctorate: Not Required
Interested candidates can mail their CV's at or WhatsApp on
Experience : 0 - 2 Years
No. of Openings : 10
Education : Any Bachelor Degree
Role : Call Centre Executive
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : Female
Job Country : India
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