Call Centre Executive

KneeXpert

0 - 2 Years
10 Openings
1.0 - 2.0 Lac/Yr
Face-to-Face interview
Indore - South Tukoganj, Indore

Key Skills

Call Centre Executive Customer Care Executive BPO Telecaller

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Job Description

roles & responsibilities:

• shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.

• efficient training of team

• routine progress reporting to management

capable of taking input of issues and their redressal thereof.

• maintaining records of transactions and interactions

• assuring appropriate and timely follow-ups wherever required

• grievance handling and redressal

• capable of giving and taking the desired output from the team

• to coordinate with different departments to resolved queries to respective departments for accurate redressal.

skills required:

• active listening

• excellent communication and presentation skills

• ability to multi-task, prioritize, and manage time effectively

• regional language ((preferred)

education

• ug: graduation required

• pg: post graduation preferred

• doctorate: not required

interested candidates can mail their cv's at or whatsapp on