Business Development Associate

Centre for Teacher Accreditation

Location: Remote for now, Bangalore based (once we restart working in office)

Purpose of the position/role:

The purpose of this role is to assist in and also independently cultivate a range of business-to-business relationships (partnerships, channels, large clients, teacher employers like school groups) across the education and related landscapes, within and outside India. While CENTAs customer acquisition is primarily retail, . individual teachers sign up, institutions play a very important role in creating pull, acting as channel partners and sometimes being customers themselves. Further, acceptance from the ecosystem is critical for CENTAs overall mission, making this a key and exciting function in the company, with tremendous scope for career growth both within and outside India.

Key responsibilities:

Customer and partner acquisition:

o Create and maintain a thorough database of outreach for educational organisations.

o Initiate outreach for a set of clients, partners and channels both within

Client servicing on specific requirements:

o Ensure that committed client requirements are serviced well.

o Coordinate, especially with the customer experience team, to ensure client satisfaction

o Create a feedback loop from clients to internal teams by documenting and communicating client issues/queries and seeking resolution.

Customer relationship management:

o Take ownership of the lifecycle of each client, over various phases of the relationship.

o Ensure client engagement and continuous sales growth, by proactively seeking feedback, understanding needs and providing updates on CENTAs latest products/services.

Experience : 2 - 8 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Business Development Associate

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India