Urgent requirement for the post of Back office operation/Inbound Sales based at Raipur, Only Female Candidate can apply.

CareerON HR Solutions

Job Responsibility

Answer calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services.

Coordinate with the clients, try to know their concerns by avoiding any interruption in conversation, etc.

Facilitate sales of all products and services according to the client's needs

Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines

Perform troubleshoot when required

Assist and guide customers with all the required knowledge of the services and goods. Prepare bills and make repairs if required.

Supervise the unresolved complaints and ensure that they are resolved in the given time frame by keeping the needs of the customer in mind.

Analyze the client's requirement after conversation with them and recommend products, plans or services that will match their needs

Keep a track of the potential customers and their requirements

Take follow up of all outbound calls

Ensure premium level of client satisfaction in one phone call

Experience : 1 - 4 Years

No. of Openings : 2

Education : Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Back office Executive

Industry Type : Export - Import / Trading

Gender : Female

Job Country : India