key responsibilities:
1. airport ticketing: responsible for issuing tickets, checking passengers in, and managing flight reservations.
2. airport operation: assist in the smooth running of airport operations, including coordinating with airlines, handling baggage, and guiding passengers.
3. airport executive: provide customer service, assist passengers with inquiries, and ensure a pleasant travel experience for all airport visitors.
required skills and expectations:
1. strong communication skills: ability to interact with passengers, airline staff, and other airport personnel in a professional and friendly manner.
2. attention to detail: ensure accuracy in ticketing, baggage handling, and other airport tasks to avoid any errors or delays.
3. customer service orientation: prioritize passenger satisfaction by addressing their needs, providing assistance, and resolving any issues promptly.
4. ability to work under pressure: stay calm and efficient in a fast-paced airport environment, especially during peak travel times.
5. basic computer skills: familiarity with ticketing systems, online check-ins, and other airport software to perform job responsibilities effectively.
6. flexibility: willingness to work in shifts, weekends, and holidays as per airport operational requirements.
Experience
0 - 1 Years
No. of Openings
34
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Representative
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata