Air Ticketing Executive Jobs For 12th Pass Freshers

Job Description

key responsibilities:

1. handling ticket bookings: air ticketing staff are responsible for assisting customers in booking flight tickets, ensuring accuracy and efficiency in the process.

2. providing customer service: they must provide excellent customer service by addressing inquiries, resolving issues, and assisting passengers with any travel-related needs.

3. managing schedules: air ticketing staff need to manage flight schedules, check availability, and make reservations according to customer preferences.

4. handling payments: they should process payments for ticket bookings, issue receipts, and ensure all transactions are completed accurately.

5. collaborating with airlines: air ticketing staff work closely with airlines to coordinate bookings, resolve booking discrepancies, and provide updated information to passengers.

required skills and expectations:

1. strong communication skills: air ticketing staff should have excellent communication skills to interact with customers, airlines, and colleagues effectively.

2. attention to detail: it is crucial for them to have a keen eye for detail to accurately process bookings, payments, and other travel-related information.

3. problem-solving abilities: they should be able to quickly and efficiently resolve customer issues and address any challenges that may arise during the booking process.

4. basic computer skills: proficiency in using computer systems and airline booking software is essential for this role.

5. customer-oriented approach: air ticketing staff must have a customer-centric mindset, prioritizing customer satisfaction and providing a seamless booking experience.
  • Experience

    Fresher

  • No. of Openings

    30

  • Education

    12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

  • Role

    Air Ticketing Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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