Fresher hiring for Air Ticketing Executive

Flyhie Aviation

- key responsibilities:

1. handle ticket booking: the air ticketing staff will be responsible for assisting customers in booking flights, providing them with options, and ensuring smooth transactions.

2. manage inquiries: respond to customer inquiries regarding flight schedules, fares, and other related information to provide excellent customer service.

3. process cancellations and refunds: assist customers with canceling or rescheduling flights, as well as processing refunds as per the airline policies.

4. coordinate with airlines: communicate with airlines to obtain information on flight schedules, availability of seats, and any changes or updates.

5. maintain records: keep accurate records of all transactions, bookings, cancellations, refunds, and any other relevant information.

- required skills and expectations:

1. good communication skills: ability to communicate effectively with customers, airlines, and colleagues to provide excellent service.

2. attention to detail: must pay close attention to details to avoid errors in bookings, cancellations, and refunds.

3. knowledge of ticketing systems: familiarity with airline ticketing systems and software to efficiently process bookings and transactions.

4. problem-solving skills: ability to handle customer complaints, inquiries, and issues in a professional and timely manner.

5. flexible work schedule: willingness to work in shifts, including nights, weekends, and holidays as per the airline's schedule.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata