Airport Ticketing Agent Apply 2025 !!!!!!!

Flyhie Aviation

key responsibilities:

1. booking airline tickets: process bookings for customers based on their travel preferences and requirements.

2. providing customer service: assist customers with inquiries, ticket changes, cancellations, and other travel-related queries.

3. handling reservations: manage reservations, seat assignments, and upgrades for customers.

4. issuing tickets: issue electronic or paper tickets, ensuring accuracy and compliance with airline policies.

5. managing payments: accept payments for ticket purchases and process refunds as necessary.

6. coordinating with airlines: communicate with airlines to confirm reservations, resolve issues, and handle special requests.

7. maintaining records: keep accurate records of ticket sales, bookings, and customer interactions.

required skills and expectations:

1. strong communication skills: ability to effectively communicate with customers and airlines to facilitate smooth travel experiences.

2. customer service skills: capable of providing excellent customer service and resolving issues promptly and professionally.

3. attention to detail: must pay close attention to details when booking tickets, managing reservations, and processing payments.

4. technical skills: proficient in using computer systems, reservation software, and online booking platforms.

5. knowledge of airline policies: familiarity with airline rules and regulations regarding ticketing, baggage allowances, and other travel-related policies.

6. multitasking abilities: able to handle multiple tasks simultaneously in a fast-paced environment.

• Experience

  1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata