overview: we are looking for an admission officer to guide prospective students and their families through the admissions process, from inquiry to enrolment.
key responsibilities:
• counselling: provide information on curriculum and extracurricular activities to students and parents.
• school tours: arrange and conduct tours and visits for prospective families.
• lead conversion: convert leads (web inquiries, referrals, calls, and walk-ins) into admissions.
• admission support: assist with the admission process and document collection.
• assessment coordination: coordinate student assessments.
• tracking & reporting: maintain admission and inquiry trackers; report status to management via powerpoint.
• record keeping: manage records of inquiries, assessments, and admission forms.
• team collaboration: work effectively with the team to achieve goals.
• event coordination: organize school events, open houses, and info sessions to promote the institution and increase community engagement.
qualifications:
• experience: prior experience in admissions or customer service preferred.
• skills: proficiency in ms office and general internet use.
• communication: strong verbal and written communication skills.
• organizational skills: ability to handle multiple tasks and maintain attention to detail.