Account Manager jobs in Bangalore - CBSL

  • Virtual Account Manager

    CBSL

    1. 1 - 5 yrs
    2. Bangalore NA NA NA
    NA
    Rs 2,25,000 to 3,00,000 p.a.

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  • Job View 57 Views
  • Applicants Less than 5 Applicants
  • 2021-02-12

Job Description

Job Description:

Ability to manage restaurant partners remotely over calls and emails and being able to generate consistently improving business throughout partners journey with Swiggy

Job is intensive on resolution of queries/issues in a the fastest possible TAT

Be the point of contact for all partner queries and exhibit superior relationship management skills resulting in mutual growth of partner as well as Swiggy

Guiding the partner towards proactive participation in various sales promotion schemes as well as visibility enhancing initiatives such as listing ads

Coordinate with Marketing, Partner Support team, Operations Team, City teams, Central teams to provide the best support to partners

Effectiveness shall be measured on quantitate metrics such as no of calls handled, resolution TAT, business growth of accounts

Being the face of Swiggy in the market and standing up for the values we believe in

Desired Candidate:

Graduate/Post Graduate with 0-1 year of experience in Inside Sales / Account management.

Good working knowledge and experience preferred in e-commerce companies

Confident, pleasing and a go-getter

Effective communication skills

Attitude & Aptitude for relationship management

Should be a team player

Should have mental bandwidth to multitask on multiple queries from a large no of accounts

Should posses good analytical and excel skills

Ability to interact and influence internal stakeholders at different levels spanning across various functions and geographies over calls and emails

Have a penchant to resolve queries/issues and strive towards faster resolution TAT

Should be available to address partner related issues beyond stipulated working hours

Address # 2nd Floor | Krimson Square |31/9 Roopena Agrahara Near Silk Board Flyover Bengaluru 560068

REGARDS

Snigdha-HR CBSL

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

50

Education

Higher Secondary


About CBSL

Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.

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