-Managing Assets of all users From End users and field users (Maintains iPad, tablets, Iphones, system reports, Hand over forms).
-End to End user support (mail issue, Wi-Fi issue, desktop software issue, printing issue, micro soft link issues).
Key Skills : hardware engineer,networking engineer,troubleshooting engineer,desktop support executive,system administrator
- Good knowledge on Microsoft product support [Windows XP & 7, MS office suits, Outlook]
- Knowledge on technologies like Windows 2008 server, Exchange 2010, VMware, AD,DNS,DHCP, Antivirus server etc..
- Knowledge in Networking and applications...
Basic UNIX operating system skills:-
- Experience in Scripting Languages like Perl, Windows scripting and batch processing, Text Processing using REGEX.
- Experience in Network Protocol Analysis (using Protocol Analyzers like Wireshark Ethereal, tc...
Top Skills: BMC Remedy
Work Location: Hyderabad
Minimum Years of Exp: 5yrs
Maximum Years of Exp: 8yrs
Hire type: Contract to Hire
-Should have upgrade/patches experience in BMC Remedy versions 7.6.04,8.x,9.x
-Development skills in remedy ...
Please note that all positions are based in Colombo, Sri Lanka
The COTS (Commercial Off The Shelf) Tools Support team operates in a challenging multiplatform environment with over 500 users with varying familiarity of the toolsets it p...