-Managing Assets of all users From End users and field users (Maintains iPad, tablets, Iphones, system reports, Hand over forms).
-End to End user support (mail issue, Wi-Fi issue, desktop software issue, printing issue, micro soft link issues).
Key Skills : hardware engineer,networking engineer,troubleshooting engineer,desktop support executive,system administrator
Top Skills: BMC Remedy
Work Location: Hyderabad
Minimum Years of Exp: 5yrs
Maximum Years of Exp: 8yrs
Hire type: Contract to Hire
-Should have upgrade/patches experience in BMC Remedy versions 7.6.04,8.x,9.x
-Development skills in remedy ...
Basic UNIX operating system skills:-
- Experience in Scripting Languages like Perl, Windows scripting and batch processing, Text Processing using REGEX.
- Experience in Network Protocol Analysis (using Protocol Analyzers like Wireshark Ethereal, tc...
Please note that all positions are based in Colombo, Sri Lanka
The COTS (Commercial Off The Shelf) Tools Support team operates in a challenging multiplatform environment with over 500 users with varying familiarity of the toolsets it p...
Job Title: ITSM
Location: UCB, Bangalore, India
NATURE & SCOPE
Describe the primary goal or function of this position
1. Act as en Business partner recognized to identify and clearly formalize business needs or enhancements and propose solution p...
Key Skills : bmc remedy it service management,itsm,slas/olas,it service transition,bmc remedy,ict environment,bmc itsm suite,bmc itsm,bmc remedy it service...
- Good knowledge on Microsoft product support [Windows XP & 7, MS office suits, Outlook]
- Knowledge on technologies like Windows 2008 server, Exchange 2010, VMware, AD,DNS,DHCP, Antivirus server etc..
- Knowledge in Networking and applications...