Freshers & Experience || || Telecaller

Impact HR & KM Solutions

0 - 2 Years
3 Openings
1.0 - 2.0 Lac/Yr
Posted 4 days ago
Face-to-Face interview
Nashik

Key Skills

Good Communication Skills English Marathi Hindi Languages Known

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Job Description

Telecalling Responsibilities:

Outbound Calling:

Make outbound calls to potential leads generated through various channels (., marketing campaigns, referrals).

Introduce company products or services, explain their benefits, and answer preliminary questions.

Follow up with existing customers for feedback, renewals, or to inform them about new offers/promotions.

Schedule appointments or meetings for sales representatives when required.

Inbound Call Handling:

Answer incoming calls professionally, addressing customer inquiries, complaints, and requests.

Provide accurate information about products, services, pricing, and company policies.

Resolve basic customer issues or escalate complex matters to the appropriate department for resolution.

Lead Generation & Qualification:

Identify potential sales opportunities during calls and qualify leads based on set criteria.

Record customer responses, feedback, and interests to help refine sales and marketing strategies.

Customer Relationship Management:

Build and maintain positive relationships with customers through polite and helpful communication.

Ensure a high level of customer satisfaction by providing excellent service over the phone.

Experience
0 - 2 Years
No. of Openings
3
Education
B.A, B.Com, B.Ed, B.Sc, Any Bachelor Degree
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Work Location Type
Work from Office
Face interview location
Impact HR Solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.